Your Privacy Matters

Privacy Policy

This Privacy Policy explains what information may be collected when you visit or shop through the Belmondo website, why we use it, how it may be shared, and the choices available to you.

Last Updated: August 3, 2026
We Collect Only information reasonably needed to operate and fulfill your order.
We Use It For Orders, delivery, support, security and improving your experience.
Your Data Is not sold as an email or customer marketing database.

1. Information We Collect

Depending on how you use the website, we may collect information you provide directly, including:

  • Full name.
  • Telephone number.
  • Delivery address and governorate.
  • Email address where voluntarily supplied.
  • Order details and purchase history.
  • Messages or enquiries submitted through our contact channels.

Technical information such as browser type, device information, approximate location, IP address, referring pages, and website activity may also be collected automatically through standard website technologies.

2. How We Use Your Information

Personal information may be used to:

  • Process and confirm purchases.
  • Prepare, ship and deliver orders.
  • Contact you regarding an order or delivery.
  • Respond to customer-service enquiries.
  • Prevent fraud and protect the security of our website.
  • Maintain appropriate business and transaction records.
  • Improve website performance and customer experience.
  • Send promotional communications where you have consented to receive them.

3. Order & Delivery Information

When you place an order, we need certain information so the order can be fulfilled. This may include your name, phone number, delivery address, governorate, products ordered, and payment or delivery status.

Relevant order information may be provided to courier or delivery partners where necessary to deliver your purchase.

4. Payment Information

Where Cash on Delivery is selected, the website does not need to collect card information.

If online payment methods are introduced, payment information may be processed securely by independent payment providers. We may receive transaction confirmation or limited payment-related information but do not necessarily receive or store full card details.

5. When Information May Be Shared

We may share limited information with trusted service providers where reasonably required to operate the store, including:

  • Shipping and courier providers.
  • Website hosting and technical-service providers.
  • Payment processors, where applicable.
  • Email or customer-support service providers.
  • Professional advisers or authorities where disclosure is legally required.

Service providers should receive only the information reasonably necessary to perform their role.

6. Marketing Communications

If you subscribe to the Belmondo mailing list or otherwise agree to receive promotional communications, we may send product updates, skincare content, offers, and brand news.

You may unsubscribe at any time using the unsubscribe option in the message or by contacting us.

We do not sell email addresses as a marketing database.

7. Cookies & Website Technologies

This website may use cookies and similar technologies to keep the shopping cart working, remember preferences, maintain secure sessions, understand website performance, and support analytics or marketing features.

Some cookies are necessary for core WooCommerce functionality and cannot be disabled without affecting features such as the cart or checkout.

Where required, optional analytics or advertising cookies should be used in accordance with your cookie preferences.

8. Data Retention

Information is retained only for as long as reasonably necessary for the purposes for which it was collected, including order fulfillment, customer support, record-keeping, security, accounting, dispute resolution, and applicable legal obligations.

9. Data Security

Reasonable technical and organizational measures are used to help protect personal information against unauthorized access, disclosure, alteration, or loss.

No online system can guarantee absolute security, and customers should also protect their own devices and account information.

10. External Websites

Our website may link to independent websites or platforms. Their privacy and security practices are controlled by those third parties and are not governed by this Privacy Policy.

We recommend reviewing the privacy policy of any third-party website before submitting information.

11. Your Privacy Choices

Subject to applicable law, you may contact us to ask about personal information associated with you, request correction of inaccurate information, withdraw marketing consent, or request deletion where appropriate.

Certain transaction records may need to be retained where required for legitimate business, accounting, fraud-prevention, or legal purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically as the website, services, business practices, or applicable requirements change.

The current version and revision date will always be displayed on this page.

13. Privacy Questions

For privacy-related questions or requests, contact:

Phone: +20 10 07763336

Email: info@cosmo-act.com